Privacy Policy

Last updated: August 2026

Ignite Culture (“we”, “us”, “our”) operates the website ignite-culture-store.myshopify.com. This policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase.

Information We Collect

When you make a purchase: We collect your name, email address, shipping address, billing address, and payment information. Payment details are processed securely by Shopify Payments and are never stored on our servers.

When you browse our site: We automatically collect device information (browser type, IP address, operating system) and browsing data (pages visited, time on site) through cookies and similar technologies. This data helps us improve your shopping experience.

When you contact us: We collect whatever information you provide in your message, such as your name, email address, and order details.

How We Use Your Information

We use the information we collect to fulfil and ship your orders, communicate with you about your purchase, improve our website and product offerings, and comply with legal obligations. We do not sell or rent your personal information to third parties.

Third-Party Services

We share your information with third parties only to the extent necessary to operate our business. This includes Shopify (our ecommerce platform), payment processors, shipping carriers, and fulfilment partners.

Cookies

Our site uses cookies to remember your cart contents, track site analytics, and improve functionality. You can control cookie settings through your browser.

Data Retention

We retain your order information for as long as necessary to fulfil our legal and business obligations, typically up to 7 years for tax and accounting purposes. You can request deletion of your personal data at any time by contacting us.

Your Rights

Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you, request correction of inaccurate information, and request deletion of your data. To exercise any of these rights, email us at hello@ignite-culture.com.